- La Crosse, WI (608) 783-2628
- Dubuque, IA (563) 588-9564
- Lake Holcombe, WI (715) 595-4633
- Chippewa Falls, WI (715) 720-7205
- Trempealeau, WI (608) 304-8002
- Hayward, WI (715) 699-1125
I have slipped my boats at this marina since 1980 and have known the Pretasky family for a lot longer than that. Integrity and trust defines this organization. You simply can not go wrong in dealing with this GREAT company.
Excellent people and service. I bought my boat, slip my boat, store my boat and service my boat at American Marine. I have found the professionals at American Marine to be friendly, knowledgeable and extremely helpful.
My son just bought an inexpensive used runabout an we were treated like he bought a $300,000 boat. Great people all around. Highly recommend American Marine – I’ll be back someday.
We dry stack here and they are great to work with and have a loyalty program. Great place to harbor your boat.
We are slipholders at American Marine La Crosse and get our boat serviced there. The staff is very friendly, helpful and competent. We really like the location and the security of the American Marine docks. We also like the location as far as the access point to the river. We had need for a major repair to our boat and had American Marine do the work. It was done well and per the promised schedule. They also have a great supply of marine parts with discounts for slipholders.
The service department was fantastic and thorough. I felt like they are very knowledgeable and answered every question I had asked. I bought a used engine from them and am very pleased. Very helpful through the whole process.
Recently bought a new pontoon during the boat show, I worked with Sam and his customer service was excellent. Sam worked a great price on the boat with a few add ons and always returned calls or an email in a timely manner, I would highly recommend working with him on a purchase. They did give a pretty low offer on my trade but I decided to sell it myself, that was the only bad thing about the experience of buying, other than that I would definitely return for a new boat when the time comes.
My wife and I have had our pontoon docked at American Marine for the past four years. Access on the docks is always great, very clean bathrooms, and the service department is always helpful and does their best to take care of all my needs. Plus, they give boat owners appreciation events that we enjoy. Best place to dock in the La Crosse area.
[Update October 2018]: I have taken my boat to American for both the 100 and 300-hour services. Both times the entire process, from making the appointment, to the work being done has handled professionally and in a timely and quality manner. I trust them enough that I’m willing to haul my boat from southeastern Wisconsin to Lacrosse to have the work done. [Summer 2017] I had a minor bilge pump issue/question with my new Lund boat, and being 1000 miles from my dealer, needed to find someone local. The folks at American were kind enough, on a very busy Friday, to have a tech take a quick look and in about 5 minutes he had diagnosed, fixed it and answered my questions. Saved the rest of my boating week.
We appreciate all American Marine does for our family. They always provide exceptional customer service. Their service department is the best and a huge reason why we are loyal customers.
Boat was as advertised, had a couple of small issues which we were able to resolve. Overall service & support was outstanding.
Boat was as advertised, had a couple of small issues which we were able to resolve. Overall service & support was outstanding.
A huge shout out to the service manager at American Marine Dubuque and his team who came to our rescue after we hit something under water and were taking on water. They totally understood our situation and jumped to action. He guided us to the well and the team hoisted the boat up. They helped us get a few things off the boat and let us get hooked to shore power to save the food in the fridge/freezer. Since we couldn't find a rental car that would allow dogs, he asked his wife to give us a ride to the hotel. Before that, he called the hotel and requested early check in for us. They brought me to tears a few times that day. In my book, that's the ultimate customer service and kindness to total strangers.
Our AM sales representative was awesome last year in our purchase of a new 2021 Lund ProGuide. His product knowledge, communication and willingness to get the sale done to our satisfaction was over-the-top and much appreciated. His rigger understood that the boat had to be fishable as we were driving from his location 1800 miles to fish a once-in-a-lifetime week and any boat or rigging issues were not acceptable. The trip was fantastic thanks in large part to AM's rigger and our sales guy. All was arranged by telephone and email so no easy feat to accomplish given all the add-ons that we wanted on the boat. Thanks staff at American Marine in Dubuque! P.S... and thanks for the classic hotel tip there in town. What a great trip back in time!
These guys have given great advice and top notch service through the whole process. Great service and sales team. Trust worthy and knowledgeable shop techs who perform quality work. Can't ask for more than that.